Support ServicesSupport Services
Support Services
- Maintaining aspects of Health and Safety on/in the premises.
- Advice and assistance on usage of all appliances within the property.
- Fire Safety procedure and awareness of fire drill and assembly points.
- Unit privacy, and integration into accommodation community.
- Personal belongings maintenance.
- Life skills awareness to include maintaining the Unit also the kitchen area (food storage); bathroom hygiene.
- Assisting and advising Nominated Households to complete benefit forms and other benefit entitlement applications.
- Assistance and advice with personal budgeting and simple debt counselling where applicable.
- Dealing with any identified neighbour disputes as part of a wider social/personal skills development programme.
- Assistance and support for the Nominated Household to establish a home e.g. on moving out.
- To assist where reasonably possible the moving out and re-housing of personal effects.
- Support with contact from other supporting agencies, individuals or professional who are identified as part of the welfare needs of the nominated Household in order to sustain independent living.
- Monitoring Nominated Households in their Units, particularly if unwell or need of medical attention.
- In addition to just offering a friendly ear over a cup of tea we encourage tenants to meet with us for an hour a week (during normal working office hours) to go through any of the above issues in confidence and on an individual basis.
Enhanced Support Services
Please "click" on the image above for more information on Seraphim's Enhanced Support Service.
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